Services

We have developed a business model with an intention of growing BPO related competency within our areas of operation and ensuring that our clients get the best value from financial savings and delivery of tasks from South Africa - Limpopo Province.

Back Office Processes Administration

Some of our services are:

· Data Processing

· Data Entry / Capturing

· Data Conversion

· Electronic Publishing

· Email Processing

· Email Answering

· Customer Support

· Web Research and Analysis

· Online Form Processing

· Web Development and Maintenance

· Web Submission

· Document Scanning

· 24/7 Remote Security Surveillance

Call Centre

ProConSol-BPO provides an extensive range of professional Call Centre consulting services with alliances and strategic partners:

· Strategic development

· Service Provider Management

· Operational workflow and process mapping and re-design

· Technical Auditing and Benchmarking

· RFI / RFP / RFQ Documentation as well as Tender Evaluation

· Operational requirements specifications

· Auditing, Benchmarking and Optimisation

· Business Process Mapping & Documentation

· Project Management

· Call Centre Site Evaluations

· Specialist Call Centre space planning and ergonimics auditing

· Staffing Specifications, Job Descriptions & Procedures

· Change Management strategies and implementation

Want to outsource some of your business activities? Contact Us .

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